60-Day Money-Back Guarantee
If the product is not right for you, contact us within 60 days according to our return policy.
Shipping Policy
Shipping Policy
Orders are prepared after payment is confirmed. Available delivery methods, destinations, charges, and estimated timing are displayed during checkout.
Address accuracy
Customers are responsible for entering a complete and accurate delivery address. Contact service@pzhync.com immediately if an address needs correction. Changes may not be possible after dispatch.
Tracking and delays
When tracking is available, it may be sent by email or shown in the order information. Carrier delays, weather, customs review, incorrect addresses, and events outside our control can affect delivery timing.
Delivery issues
If a parcel appears delayed, damaged, or delivered to the wrong location, contact us with your order number and any tracking details. We will review the shipment and explain the next step.
Business contact
pzhync™ is operated by Wuhan Baiyuandan Network Technology Co., Ltd., Room 30, 21st Floor, Building D, Wuhan Living Room Small Convention and Exhibition Center, Jiangjun Road Subdistrict, Dongxihu District, Wuhan, Hubei Province, China.